FAQs

Yes! We ethically source the finest-quality organic ingredients from all over the world.

Of course, they are science-backed. Every ingredient is thoughtfully selected for its therapeutic properties so we make sure that our botanicals cold-pressed oils and extracts actually work for you!

Our products are also vegan and not tested on animals.

Yes! You absolutely can. While we make sure that all ingredients are safe, if you have specific concerns or previous issues with beauty products, we recommend you take a look at the full ingredient list and consult our experts.

Before using any of our products, we suggest always performing a patch test first if you have concerns.

If you have experienced an allergic reaction to our products, please contact us.

For dry and sensitive skin, you may experience a slight tingling sensation on your first use.

Don't panic! The superfruit extracts are natural skin exfoliators that are doing their job.

We suggest you use the system every other day or 1-2 times per week.

If you still continue to experience irritation, please discontinue use.

1. Credit and Debit Card. We accepts Visa, MasterCard, JCB, and UnionPay.
2. Cash on Delivery.

Do not worry if your order confirmation hasn't reached you instantly as it may take a couple of hours.

Please check your spam/junk mail as our mails may sometimes land there.

If you still haven't received your confirmation email, please contact us.

Unfortunately we are unable to make any changes once your order is processsed.

Don't worry! If you wish to cancel your order after it has been dispatched,

you will need to wait for it to reach you and either reject delivery or return your order back to us.

Delivery will take 1-3 business days after the order has shipped.

We’ll gladly accept returns/exchanges purchases for:
- Faulty or damaged product
- Packing error

The order must be returned within 30 days from the date the item is received and all returns or exchanges must be pre-approved by our customer service team.

Please contact our customer service team who will be happy to process any returns or refunds for you.

At the final stage of checkout, you will see an option to enter the discount code, you enter it there and then click apply.

If you have any problem finding it then please contact us.

We offer a 100% satisfaction guarantee as part of our Divyne Promise.

If you’re not completely happy, just let us know and we’ll do our best to make it right!